Choosing how to structure your IT support isn’t a binary decision anymore. More organizations are adopting co-managed IT models—where internal teams work alongside external IT providers—to meet growing tech demands.
At ETS, we offer both co-managed and fully outsourced solutions. Here’s how to decide which path fits your business best.
What is Co-Managed IT?
Co-managed IT blends your in-house IT team with an external provider like ETS. You keep control where it counts—and outsource the rest.
ETS typically handles:
- 24/7 monitoring & alerting
- Advanced cybersecurity & patching
- Strategic consulting
- Help desk overflow or after-hours support
- Complex projects (cloud, compliance, upgrades)
Your internal team focuses on end-user support, business apps, and internal projects.
What is Fully Outsourced IT?
In this model, ETS becomes your entire IT department. We manage everything:
- End-user support
- Device management
- Security & backups
- Cloud infrastructure
- Strategic planning & budgeting
- Vendor relationships
Great for businesses without a dedicated IT staff—or those scaling fast and needing predictable support.
When to Choose Co-Managed IT
- You have an IT team but they’re overloaded
- You need deeper cybersecurity expertise
- You want help scaling or migrating
- You’re preparing for audits or compliance reviews
- You want to modernize without hiring full-time
When to Choose Fully Outsourced IT
- You’re a small or mid-sized business without IT staff
- You need to control IT costs
- You’re growing fast but don’t want to build a full team
- You want full visibility without day-to-day management
ETS builds partnerships around what your business actually needs. We don’t replace—we reinforce.
If you are interested in learning more, Schedule a call today.